Getting Assistance

We want your stay at Wake Forest University Baptist Medical Center to be a positive experience. Whenever you’re faced with something you don’t understand – whether it is a diagnosis, a medical procedure, or simply directions to the cafeteria – please ask your physician, nurse, or any other hospital staff member for further explanation.

Patient Bill of Rights

The Patient Bill of Rights and Responsibilities is designed to help you become an informed member of your own health care team.

• Patient Rights
• Patient Responsibilities

Additional Assistance

If you need additional assistance with any problem or concern, our Service Excellence Department is ready to help you at 336-713-2273.

Making a complaint will in no way compromise your future access to care. To lodge a grievance, contact:

Division of Health Service Regulation
2711 Mail Service Center
Raleigh, NC  27609-2711
800-624-3004

or

The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
800-994-6610

or

The Governor's Advocacy Council for Persons with Disabilities
1314 Mail Service Center
Raleigh, NC  27699-1314
800-821-6922