CTC Home Page
Updated November 6, 2008
TC STATS
Current Instructor Count: 615
Participants Trained in 2008 YTD: 16,750 Trained in 2007: 18,660
It’s That Time Again!
Re-Affiliation Fees Due January 31, 2009
All instructors must pay their $15 affiliation fee no later than January 31, 2009. Anyone who has not paid by that date will be made inactive and instructor privileges suspended. You will be charged the full affiliation fee of $30 in order to re-affiliate. NO EXCEPTIONS WILL BE MADE!!!
We will be issuing invoices as a reminder to our instructors November 30, 2008. These invoices allow the TC to track who has and has not paid.
If your employer usually pays your affiliation fee and you received an invoice please make sure that your employer includes a copy of your invoice with the check. If this cannot be done please make sure your employer includes your name on the check. We cannot give credit if we cannot identify the instructor.
If you do not receive an invoice by December 5th, please call us immediately!
Checks should be made out to:
WFUBMC-CTC | Payments should be mailed to:
Daphne Lopez
Community Training Center
WFUBMC
Medical Center Blvd
Winston Salem, NC 27157 |
It is VERY IMPORTANT that your envelope say DAPHNE LOPEZ, COMMUNITY TRAINING CENTER when mailing anything to our attention.
To ALL AHA INSTRUCTORS:
Please remember that part of your job as an AHA instructor is to decontaminate your manikins. It is in your manuals on how to clean and decontaminate manikins. It even gives you the solution of what to mix. It is important to remember that if we don’t clean them it is an OSHA VIOLATION. Secondly, we can all remember from Science class 101 that BACTERIA loves MOISTURE. The end result is not only nastiness, but sickness for people who use those manikins. Thank you for you cooperation. Thank you for all you do.
What is the “Mystery Shopper?”
Beginning in September, the Training Center has developed a program that is an incentive for all of our instructors to continue outstanding performance, and to reward those that we “catch being good.” Once a month, instructors’ names will be randomly selected and their rosters will be pulled for review. The roster must be correctly completed. Participants from classes will be contacted and asked to rate their instructors’ performance. One instructor will be selected to be recognized on our website and will receive a prize. Our winner for the month of October is Jonathan Ingram. He works in the Pro Shop at Old Town Country Club in Winston-Salem. He was rated excellent by his students. He is one of our newer instructors and we are congratulating him on a job well done. He was awarded a Wake Forest University Baptist Medical Center baseball cap and an AHA lanyard. Instructors---keep up the great work!
TO ALL AHA INSTRUCTORS:
Hello. My name is Kathy Nelson. I am the new AHA Regional Outreach Training Coordinator. I am very excited about my new position with the Training Center. In addition, I am excited about meeting all of our training site personnel as well as the wonderful instructors that encompass this community. I have been a Registered Nurse for 15 years. My experience includes the Trauma ICU, Emergency Department, and AirCare. Daphne Lopez, the Program Assistant, will continue to assist instructors with their needs, and will assist me as I transition into this new role. Enclosed is an Instructor survey that will help us to evaluate the service we are providing as a Community Training Center and evaluate the needs of our instructors. Please complete the survey at your earliest convenience. We welcome all comments and are open for any new suggestions. Thank you for all of your hard work and dedication as AHA Instructors.
Attention AHA Instructors: Effective Immediately
Issue Date: May 5, 2008
The American Heart Association (AHA) has released a new Program Administration Manual, governing AHA operations including Training Center management, instructor and provider course instruction standards, effective March 1, 2008. It contains mandatory and recommended standards and guidelines that were previously in place; however, the Community Training Center is now held accountable for strictly enforcing them.
- All instructors, including those who teach any type of BCLS courses, must have each class participant complete an Instructor/Course Evaluation. After the evaluations are collected, the instructor must summarize the results on one page that will be attached to the course roster. The summary does not have to be a standard form and can be designed by the individual instructor. For those who do not have samples of evaluation forms, we will be glad to send you a sample.
****ANY Roster received in the Training Center without the evaluation summary attached will be returned to the instructor without cards.****
- AHA has increased the prices of cards for all disciplines for the first time in 10 years. The TC has absorbed the cost of these cards since January as a good faith effort.
Effective June 1, 2008, the cost of cards will be as follows:
Ø Every type of BLS course card will increase from $1.10 to $1.35
Ø ACLS and PALS course cards will increase from $2.70 to $2.80
Ø The $5.00 fee will remain in place for those who need replacements for lost or stolen cards.
- All instructors who are new to our Training Center must complete affiliation forms and other requirements in no more than 30 days from the first date of intent to affiliate with WFUBMC’s TC.
Ø For those who transfer from another Training Center, copies of former TC records and instructor card(s) must be received with the $30.00 new affiliation fee and application.
Ø For new instructors completing Instructor Courses, applications, fees and Core Instructor Course certificates must be brought to the classroom portion of the Instructor Course, if participating in a WFUBMC TC sponsored course.
Ø For anyone planning to take an instructor course outside the WFUBMC TC and seeking affiliation with WFUBMC TC, you must receive written pre-course acceptance from our TC.
***In these three instances, the instructor must be monitored while teaching an official AHA course no later than 90 days from the beginning of the process. Any instructor who does not adhere to these standards and guidelines will have any and all affiliation/application materials discarded after 30 days. This can adversely affect any further attempt to affiliate with WFUBMC’s Training Center. ***
Please call Daphne Lopez at (336) 716-6457 with any questions or concerns.
Due to recent media coverage about "Hands-Only CPR", many healthcare providers are asking if they should stop ventilations. The answer is absolutely not! Please read the online documents that outline how these changes affect your CPR/BLS classes. Please note that hands-only CPR is only recommended for bystanders on the scene of an out-of-hospital, adult, witnessed, sudden cardiac arrest.
You should log on to the AHA Instructor Network Portal to read about these changes and to print all of the new lesson maps. The website is:
http://my.americanheart.org/portal/professional
In other news, many of you may have been taught that there are songs with an underling beat of 100 per minute. Many instructors have used this knowledge as a teaching aid to help students learn the speed of the 100 per minute compression rate during class. It is never appropriate to hum or sing any song during an actual resuscitation.
I am very sad to say that someone did hum or sing one of these songs during an actual resuscitation. As a result of this, I am asking that we do not refer to any songs during classes. If you are not familiar with these songs, you will not need to alter your teaching habits.
Finally, course completion cards are being revised. New content will include the full address of the Training Center and the actual course location. Go to our website to see a sample of the newly revised card. Both card styles (old and new) will be accepted during this two year transitional period.
Effective May 1, 2008
Filling Out Course Cards
The AHA recommends that course cards be stamped, typed, or computer printed to reduce the risk of cards being altered. All AHA cards issued must be complete and legible. On request, a TC must replace any course card that it or its training site produced that is inaccurate or illegible. The content of AHA course cards cannot be altered in any way. Lost or stolen cards can be replaced by the TC or its training sites in the same manner as original cards.
AHA course cards must be completed as follows:
Front of Card (Provider and Instructor)
• Insert the student’s first, middle initial if available and last name.
• Cross out modules not taught (only on selected – Heartsaver cards).
• Insert the issue date in a manner that prevents alteration
US Standard:
· Issue date is month/2-digit day/4-digit year (January 15, 2008)
• Recommended renewal or expiration date. The date is 2 years from date of issue and indicated by name and 4-digit year only (January 2008).
· Replacement cards for lost, damaged or stolen cards will be completed exactly like the original card
Back of Card (Provider and Instructor)
• Name of Training Center
• TC address and contact information
• Course Location (actual location)
• First and last name of Course Director/Instructor
• Student is to sign his or her name in ink
SEE the above example----this is the ONLY acceptable issue and renewal date, TC name, address design. Obviously, you will use your own course location and instructor name.
*These lines are being phased out; some cards still have these lines: ECC Region, Training Site during the revision period. If you have the older card design, continue to complete as previously instructed.
Any questions should be referred to Daphne Lopez
In order to best prepare yourself to be a high quality AHA instructor and maintain that level of quality, you must maintain a watchful eye on several key websites, this is our standard for disseminating information to the instructors.
Important Reminder
All instructors need to make sure they are in ratio when teaching classes. No more than 8 students per instructor in a single class!
Heartsaver First Aid Instructors
Many instructors have inquired about getting renewal Heartsaver First Aid Instructor cards. Under the 2005 ECC Guidelines, if a BLS Instructor has a current BLS Instructor card, he or she is able to teach any class under the BLS umbrella (except BCLS Instructor courses and rollouts) with just the one card. The instructor should teach at least four Heartsaver First Aid or Heartsaver Pediatric First Aid classes in a two year period.
For individuals who become new BLS instructors, they need to take the BLS Instructor course, and subsequently take either Heartsaver First Aid Provider or Heartsaver Pediatric First Aid Provider in order to teach all types of classes under the BLS umbrella. They would then hold two cards.
Alert to BLS Instructors: Please make sure that all topics are covered when teaching Healthcare Provider (bag valve mask, barrier devices, choking and AED). Participants must be timed during their 5 cycles of compressions to breaths, 30:2.
Training Center Hours of Operation
Beginning Monday, August 25, 2008, the hours of operation for the CTC will be 7:30AM-4:30PM. If you need to pick up rental equipment or to come in for other issues outside those hours, please call and we can make arrangements for your request in advance. Due to the nature of our business, we may be working offsite at another satellite. If possible, please schedule an appointment if you need to come in for issues other than dropping off rosters or picking up cards.
Effective August 1, 2007, any instructor who sends in an incomplete roster will receive notification. On the third occurrence within six months, the roster will be returned to the instructor without giving class credit and no issuance of cards.
Emphasized information:
Effective 12-01-06, there is no reciprocity offered to Red Cross instructors who wish to become AHA instructors with the Community Training Center. Red Cross instructors are required to take the same steps as those who become new instructors. Prior to taking the instructor course, Red Cross Professional Rescuers must complete the Healthcare Provider course sponsored by the AHA. Please contact the Training Center for details.
Please Fill Out Rosters Correctly!!!
In order to be in compliance with the American Heart Association, it is imperative that all instructors use the most current version of the AHA Course roster. (Forms). We continue to have problems with instructors not filling out rosters correctly or completely. The class type, course date, number of participants, student/manikin ratio, course location, instructor’s name, payment option and address for card receipt must be filled out on the first page. On the second page, a legible name of participant(s), (no social security number required), telephone number and address of each participant as well as scores (numerical for Healthcare Provider, ACLS or PALS, and Pass/Fail for other BLS courses) must be completed. The instructor must sign and date the bottom of that page and provide us with a daytime phone number and address. The social security number will already be on file. Many instructors teach Healthcare Provider and then Heartsaver First Aid on the same day to the same group of participants. In that case, two separate rosters must be completed in order to give credit for two classes and so that all cards are issued correctly. Instructors may use instructors affiliated with other Training Centers provided they have a current AHA Instructor card; however, a copy of that card needs to be sent in with the roster in order to count that instructor in with the class.
Fax, mail or email each roster as each class is completed so that we can receive them no more than 10 days after each class. Non-compliance with these guidelines will mean “no cards.”
“PAY UP FRONT”
Course Card Procedure!!!
When forwarding a course roster, include a check, phone in your credit card information or plan to pay for cards when you pick them up. This procedure will be for cards to be issued if the cost is $25 or less.
The TC accepts debit/credit cards!!!
We have listened to your requests to accept credit/debit cards as payment for cards, rentals, etc. The Training Center accepts major credit cards: Visa, MasterCard, Discover, American Express and Diners’ Club. This should make your transactions with the TC more simple and efficient.
Also, if you teach multiple classes over a long period of time, fax, mail or email each roster as each class is completed so that we can receive them no more than 10 days after each class.
It is VERY IMPORTANT that your envelope includes DAPHNE LOPEZ, COMMUNITY TRAINING CENTER when mailing anything to our attention.
INSTRUCTOR NETWORK PORTAL
Instructors should check this site often
Instructors, please check the Instructor Network Portal on a regular basis to get the most up-to-date information. We try to keep our TC website updated and we try to e-mail everyone when new information is released, but you must be pro-active in checking the Instructor Network Portal regularly. See the AHA News page of this website for more information about this exciting concept from the AHA.
Student to Instructor Ratio
Instructors need to keep in mind that the maximum student to instructor ratio is eight students to every one instructor and three students per manikin. Rosters that are received with more than eight students to one instructor or with more than three students for every manikin will be returned without cards or credit.
Who Can Monitor Me?
This has become an increasingly asked question of the Training Center (TC). Every Instructor needs to be monitored every 2 years; that is once in your 2 year renewal period. New Instructors need to be monitored within 90 days of taking their original Instructor Course.
Only Training Center Faculty or the Training Center Coordinator can monitor an instructor. The Training Center has a list of TC Faculty on hand. These are Instructors that have been appointed due to their expertise in the AHA content and delivery. Please give the TC adequate notice of the class in which you would like to be monitored and we will find a TC Faculty member to monitor you.
Remember, this is a requirement to maintain instructor status. Instructors that do not fulfill this requirement will not receive instructor renewal.
Please go to the “Contact the TC Staff” Page for a list of our TC Faculty Members.
Late Roster Notices
The AHA guidelines allow 30 days after the course completion for issuance of course cards. We also have to submit participant counts to the AHA on the 10th of the month. Therefore, the TC will need rosters submitted no later than 10 days after course completion to maintain a quick card turnaround and accurate participant counts.
On the first and second occurrences of a late roster the instructor will receive cards and/or credit for the class along with a warning letter explaining how important it is to turn in rosters on time. On the third occurrence in a six month period the roster will be returned to the instructor without cards and without credit for the class. This can jeopardize your AHA instructor status.
Website
Please refer to this website for the most recent information regarding TC and American Heart Association instructor issues. We provide services for over 600 instructors and we feel that this is the most efficient way of distributing up-to-date information.
Announcements regarding any mandatory Instructor Updates or Roll-Outs will be mailed to the instructors’ home address (on file) and posted on this website.
Courses Offered at WFUBMC
The Life Support Education department handles all scheduling and registration for ACLS, BCLS and PALS courses offered at WFUBMC. Their website www.wfubmc.edu/lse has course descriptions and requirements, contact information and registration forms.