Quality Care at Wake Forest University Baptist Medical Center

We are committed to providing quality care and a safe hospital environment. To ensure that we are doing the best for our patients, we constantly evaluate our performance and measure it against other top hospitals. Browse the sections below to see how we compare and why patients choose Wake Forest Baptist.

Independent Measures of Excellence 

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Patient Satisfaction

Patient satisfaction is more than an optimal outcome on a procedure. It’s the full experience of how you were treated. Our family of caregivers is focused on providing a culture of excellence for patients and their families. See how our patients rate us.

Comparing Quality: Core Performance Measures

The Joint Commission has identified “best practice” treatment approaches linked to faster recovery and fewer complications. Click below to see how Wake Forest Baptist performs on each measure as compared to national and state averages. Read our Joint Commission Quality Report.

Awards, Certifications, Accreditations for Excellence

Wake Forest Baptist holds some of the highest levels of accreditation and certification for a wide variety of programs.

The Leading Edge of Technology

Wake Forest Baptist is a patient safety pioneer and early adopter of safety technologies. These include computerized physician order entry; a robotic pharmacy;barcode medication administration;electronic patient records and Patient SafetyNet.

As an academic medical center, we offer patients the leading edge of technology. Quality leadership includes the latest imaging, diagnostic and operating systems, such as minimally invasive, robotic-assisted surgeries and state-of-the-art procedures that eliminate the need for incisions.

A Leader in Rapid Response Teams

Wake Forest Baptist has one of the nation’s most experienced Rapid Response Teams, launched in 2004. Here, highly trained intensive care nurses deliver Intensive Care Unit interventions to patients wherever they are in the hospital in minutes, avoiding time-consuming transfers, and saving lives. Rapid Response Teams are a best practice identified by the Institute for Healthcare Improvement’s 100,000 Lives Campaign in 2005.

Improving Care Through Research

As a major national research center, Wake Forest Baptist pursues numerous studies focused on improving care and safety.